And now for a serious Ask Cam the IT Guy problem. I've had a couple people who visit my blog regularly inform me that they are unable to view my YouTube videos. The claim is that when they hit play, the audio and video loads completely and plays for about 2 seconds, then freezes. To ensure this wasn't just my blog, I told them to go to another video site and try to watch a video there. Same problem.
Today, I sat down at our home computer and reproduced the same issue.
I Googled this error and found a ton of hits; most of them appearing around June 2008. The problem lies within Adobe Flash Player 9. For some reason, it doesn't like the latest versions of Firefox, but it doesn't seem to act up for everyone. It also has affected some IE users.
The solution:
1) Download the Adobe uninstaller. This is going to completely uninstall Flash Player on your computer.
2) Download Flash 10 beta (for Windows).
3) Close Firefox/IE.
4) Run the uninstaller.
5) Run the Flash 10 installer.
6) Open Firefox/IE and try again.
This worked perfectly for me. I hope the folks at Mozilla become more aware of this issue because it certainly is dampening on a lot of users' spirits. If this works for you, please comment below. And if this solution does not work for you, certainly comment below and I will research this issue further. I don't want anything to stand in the way of you watching Jelly being cute.
i was having that problem, and your solution fixed it for me. thanks! i was just too lazy to care to say anything about it
ReplyDeleteGood to hear that it fixed the problem for you, Jason. I don't know what I would do with myself if I couldn't watch videos online. Probably go outside.
ReplyDeletei almost did that, but instead i laid on the couch and watched whatever random olympics event that was on.
ReplyDeleteI am having trouble viewing some videos but not all. You Tube is sometimes a problem but not always. I am unable to watch videos on some blogs but not all. I did what you suggested and it didn't work AND some of the videos on blogs that i used to be able to see are now listed as "this video is currently not available, please try again later". I have Firefox and I did start to notice the problem after the update in early July or late June. Thanks for any help you can offer.
ReplyDeleteOP Pack,
ReplyDeleteWhen the video says "This video is currently not available, please try again" that usually means the video has been removed for whatever reason or YouTube is down. As for some of the videos still not working, you might want to try downloading and installing Flash 9 again. If not, keep uninstall and reinstalling older version of Flash until you can get it to work again. At the very least, you can always start using a different web browser. Lots to choose from now (e.g. Firefox, IE, Safari, Chrome, etc.). Hope this helps.
Thanks so much for the help! So far, your solution seems to have helped me as well.
ReplyDelete