Time for another serious Ask Cam the IT Guy problem. For at least a month now, my Mac wants to update Microsoft Office 2008 from 12.1.0 to 12.1.1. Unfortunately, the update would consistently fail giving the error "A version of the software required to install this update was not found on this volume." I've been just ignoring the issue until recently when I had nothing better to do at work. (Hey, it does apply to my work... it's just not a priority for me.) I also found out that our resident Mac expert was having the same problem. We both tried two different fix actions for this issue and both worked.
The first solution:
1) Uninstall and reinstall Office 2008.
2) Try to update.
The first fix may not always work. If it doesn't work for you, or you'd rather try a more fun solution, do what I did:
1) Download the 12.1.1 or 12.1.2 update directly from Microsoft's website.
2) Mount the .dmg and copy the installer to your desktop.
3) Right-click the installer and select "Show Package Contents".
4) Navigate to Contents>Resources>package_updatable, right-click on it, select "Open With" and choose TextEdit.
5) Scroll to the bottom and find the line "found_valid_version=False".
6) Change False to True.
7) Delete all the text below it until you reach the start of "if not found_valid_version:" making sure that line is not deleted.
8) Close the window, it will ask if you want to overwrite the file. Say yes.
9) Close all windows and run the update normally.
Like I said, both of these worked for us, so give it a shot. If this solution does not work for you, certainly comment below and I will research this issue further.
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